Shelter

I rarely write reviews on products but I used this last night and knew I had to let the public know how fantastic this candle is. Although it takes a while for this candle to melt to the edges, it will make whatever room it’s in smell fantastic. The scent is a very clean, not overly sweet, coconut. It smells like walking past a girl with curly hair and getting that breeze of her amazing smelling hair products. I would HIGHLY recommend getting this candle I know I’ll be getting again.

This candle smells amazingggg! I was given this candle as a gift and I am hooked on LAB FOREVER! This candle is high quality and the scene of jasmine fills my living room. It's not too strong its so subtle and ahhhh! Amazing! Such a beautiful candle! Lab did a great job with this one! I can't wait to buy more!

Love the scent. My last one burned all the way down over the holidays. I miss the smell in my house, so I ordered 3 of these.

I was excited when the box arrived, but I was sent 3 Togetherness instead. Customer service apologized and said my order would be corrected.

I waited just a few days and was thrilled when my replacements arrived until l I opened the box. Shelter? Nope. I was sent 3 Gratitude this time

I've emailed three times about the Gratitude. Four if you count the one I mailed duringng bad weather that was at least answered by auto reply. The first email was replied to with apologies. My candles would be on the way! I waited. No candles. Next two emails...crickets. Not a word about fixing this. I even went ALL CAPS in the subject line for attention. I got no response, but I did get promo email.

This has been going on for a month. I hate to post a negative review because I have never had bad service here before, but I am incredibly disappointed that CS has dropped the ball like this. One was to be a gift, but time is running out on that.

The candle is great. Customer service is terrible.

I guess I will keep searching TJ Maxx.

This fragrance is THE BEST!